Citrix Files makes accessing your files from a Mac much easier. It allows you to access files and folders from ShareFile directly through Finder on your Mac. Content is streamed when it is accessed and not permanently stored on your computer. Changes made to files in the ShareFile folder are automatically saved back to the cloud. Most Finder operations like drag and drop, copy and paste, move and rename, and others will automatically update to the cloud.
NOTE
Apple’s latest macOS Catalina has released on October 7. Citrix Files for Mac users must upgrade their version of Citrix Files for Mac to version 19.10 for full compatibility.
System Requirements
File uploads and downloads are now copied to the cache to provide quicker on-demand access. NOTE: The speeds of large/bulk uploads and downloads may be impacted so consider using the 'Upload' and 'Download' options from the Right-Click menu for better performance. Fixed issues in Citrix Receiver for Mac 12.3 Compared to: Citrix Receiver for Mac 12.2 Citrix Receiver for Mac 12.3 contains all fixes that were included in Versions 12, 12.1, 12.1.100, and 12.2, plus the following, new fix: If Citrix Receiver for Mac is configured to use a proxy server, Secure Socket Layer (SSL) connections can fail. Citrix Files for Windows: Employee users are able to right-click on a Folder / File and select Make available offline. Once a file or folder is select for 'Make Available Offline,' upon a future right-click, you will have the option to select 'Make Online' which will bring the file.
Note:
Installation on macOS 10.11 El Capitan is possible, but Citrix no longer supports this version. Install
Download the installer DMG. Open the installer package and follow the prompts to install Citrix Files. You will be required to provide an administrator password to complete the installation.
After installation, a volume named “Citrix Files” will appear. You may access this volume by clicking on the Citrix Files menu bar item and then clicking the folder icon. It will also appear in the Favorites sidebar in Finder windows. This volume displays all of the files and folders from your Citrix Files account. Sign in
When starting the Citrix Files Desktop app for the first time, you are prompted to sign in with your Citrix Files Credentials.
Basic Operations
Citrix Files allows you to manage the files in your Citrix Files account the same way that you would manage files normally through Finder.
Quick Tip:
The new local storage folder selection feature: Storage Folder Recently accessed files and files made available offline are stored in a cache folder for fast access. In most cases, there is no need to change this location. Some users with hard drive partitions may wish to store cache data on another partition. You may change the folder where the cache is stored by clicking storage folder.
Icon Overlays
Files and Folders will have an icon overlay representing the status of that item. The following defines what each icon overlay represents:
Right Click MenuWhen you right click on a file or folder within Citrix Files, you will see some additional options. These options give you access to the functions available in Citrix Files for these items. Options will vary based on the types of files or folders you have selected, permissions, and account settings.
Additional actions are available under More Options.
Menu Bar Icon
This icon displays the current status of Citrix Files. A spinner over the icon indicates activity.
Uploads in progress or edits that are being saved back to Citrix Files will be indicated by a spinner. You will also see a spinner when navigating to a folder. The spinner indicates that the contents of a folder are being fetched and should appear after the spinner disappears.
Dashboard
Clicking on the menu bar icon will open the dashboard.
Recent Files – Files that have been uploaded or edited will appear in the list of recent files. Double click on a file to open it. Workflow button – Open up a window containing Workflows where you can view Open Citrix Files Folder – Opens the Citrix Files location in Finder Overflow Menu
This provides access to Preferences, Send Feedback, Help Launch Website, and Quit.
Provide a rating for the app and leave detailed comments.
Help – Provides links to support and legal resources. This menu also allows you to report a technical problem with the app to the development team.
Launch Website – Opens the Citrix Files website.
Citrix Viewer For Mac
Quit – Quits the App.
Preferences – Opens the Preferences for the App.
Preferences
Open and Edit
Open and Edit has been tested with the following applications:
Other applications will be tested and fully supported during the course of the Beta program. Please report any issues you experience with open and edit.
Users are welcome to use Citrix Files for Mac with any application, however when using applications that are not listed above, we recommend saving local copies before uploading to Citrix Files until compatibility has been tested. Conflict Prevention
Citrix Files for Mac provides end user notifications when another user uploads a new version of a file or checks a file out while you are also viewing / editing the file, in order to prevent file conflicts.
Notification when someone uploads a new version of the file you also have open:
Download Citrix For Mac
Notification when someone checks out a file while you also have that file open:
Citrix Files Drive Unavailable
Citrix Files gives you access to the files on your Workspace account by making them available as a storage drive (like an SD card or a thumb drive). This drive needs to mount itself into your Mac’s file system before files can be accessed from Citrix Files. If the Citrix Files app experiences an issue with mounting, the app menu bar icon will show a warning symbol. You will need to ensure the drive mounts properly before you may use Citrix Files.
Reconnect the Drive
Relaunch the App
You may need to relaunch Citrix Files app in case the app experiences an issue with mounting.
Download Citrix Workspace MacReinstall Citrix FilesUsing Citrix On Mac
Citrix Files installs a kernel extension or ext to mount the drive.
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December 2020
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